'Write access' CDR on the cards
The Government is keen for the new consumer data right, which kicks off in July with the launch of open banking, to move from its current "read access" arrangement to "write access".A change from read to write access would enable customers to direct third parties to apply for and manage products and services on their behalf. This would include making payments and changing accounts.Treasury has released an issues paper to help shape its inquiry into the future of the consumer data right.The inquiry, which is being led by King Wood & Mallesons partner Scott Farrell, is looking at how CDR can be enhanced by extending its functionality and doing more to ensure it promotes innovation.It will also look at how Australia's CDR regime could be "leveraged with other countries" to enhance opportunities for consumers and business.CDR is designed to promote competition, making it more convenient for customers to compare and select products.The Government hopes it will encourage innovation by enabling businesses to offer new products and services.A core principle of CDR is that consumers have control over their financial and other information.Under the current read access arrangements, the transfer of data is at the consumer's direction. A trusted third party can read the customer's data but cannot modify it.A write access arrangement would enable a trusted third party to change or add to data about a consumer with the consumer's consent.Write access could allow consumers to authorise third parties to apply for, manage and change products on their behalf.In the energy context, write access could enable a consumer to open a new account, make changes to or close an account through a third party"This could enable the development of convenient and efficient switching services, which not only offer to find customers a better deal but also switch them," the issues paper says.Parties making submissions have been asked to comment on possible regulatory barriers, compliance costs and risks of moving to write access.Practical issues would include development of a "consent taxonomy", with standardised language and mechanisms for enabling consumers to manage their consents.The inquiry will also look at the potential for creating "efficient linkages" between CDR and other frameworks, such as digital identification and verification.