As demand for new technology such as digital wallets and voice banking grows, financial institutions must recognise the need for ongoing innovation to meet evolving customer expectations. Many customers now prefer online or mobile banking over in-person interactions, but standard digital banking solutions may not be enough.Collaboration between financial institutions and fintech partners facilitates the proactive identification, development and deployment of new solutions. This agile approach supports rapid and ongoing innovation designed to meet the unique needs of a financial institution and its customers - both today and in the future."API-led innovation, as an example, enables financial institutions to better engage with customers and increase revenue from new digital channels," said Robert Liong, vice president and managing director for Australia, New Zealand and South Pacific, Fiserv.Click here to learn more about innovation in digital banking or email evan.diacopoulos@fiserv.com for more information on Fiserv's digital banking, core banking and AML/ fraud management capabilities.