Join over 100 process excellence and business improvement professionals in Sydney on the 26 - 27 July 2016 to identify opportunities, take away key strategies and gain insights for successful operational excellence. Here's a snippet of some of the sessions from the program:•    How to incorporate customer centricity in your process excellence, Tobias Byron, Global Head of Operational Excellence, Macquarie Bank•    Building a continuous improvement culture to drive sustainable results, Melinda Tindal, Business Unit Lead, Commonwealth Bank of Australia•    How automation and robotics can significantly help reduce cost and increase speed, David Richardson, Head of Lean Productivity, AMP Capital•    How to align all staff to a central goal of achieving operational excellence, Nina Muhleisen, Head of Franchise Model- Global Payments and Cash Operations, NAB•    Building a customer centric approach with design thinking, Christian Dalle Nogare, Director of Lean Practice, WestpacView all the sessions, case studies and more from the 30+ speakers by downloading a copy of the event guide. To register and save with the early bird rate, book online.