ADVERT: Artificial Intelligence - The Next Big Thing for Finance and Banking in 2017?
AI is set to explode and disrupt the financial services sector as banks and credit unions around the world scramble to adopt and use AI to drive profit, CX and growth. The benefits of AI in financial institutions are widespread, reaching all organisational departments and having the potential to revolutionise back office operations, customer experience, sales, service, product delivery, compliance and much more.A recent whitepaper by PwC explores the impact of AI on the financial sector as well as its transformative effect on the way we do business.Read the PwC Whitepaper: Bot.Me: A revolutionary partnership - How AI is pushing man and machine closer together.The whitepaper discusses the explosive potential of AI on business, society and customer interactions, including: Consumer and business attitudes towards artificial intelligence Current and future implications of AI on organisations Value of AI for consumers and how to amplify customer experience and service with AI and algorithms The potential of AI to optimise organisational processes and improve efficiency How to use AI to improve the effectiveness of the C-suiteDownload the PwC Whitepaper now: How AI is pushing man and machine closer together.With the ability to personalise customer interactions, boost engagement, reduce risk, drive efficiencies, deliver real-time insights, and identify sales patterns from large volumes of data, the opportunities for the financial services industry to capitalise on AI are endless.Australian banks are already currently exploring potential applications and adopting AI in early stages, with chatbots, machine learning, robo-advisors, cognitive computing and personal banking assistants making waves in the market already this year.Download the PwC Whitepaper now to learn more about how AI will impact you in 2017.