Without employees on board with change, business transformation can be tricky, and very costly. Many banks and financial institutions have launched continuous improvement, business improvement, process excellence or Lean Six Sigma programs with varying success.The typical model is to employ an experienced external executive to engage directly with the senior leadership team, develop a deployment plan, identify and deliver some immediate wins, build momentum with more low-hanging fruit and hope the top-down approach will permeate the organisational culture.However, the Commonwealth Bank of Australia (CBA-winner of a Shingo Medallion 2016) and the Bank of New York Mellon (BNYM) has used a different approach, achieving business transformation success by fostering an organisational culture that embraces business change and innovation.Simple yet effective, both banks have had tremendous success embedding a culture of continuous improvement through the application of five simple habits for driving behaviour, staff engagement and ultimately, business results.Read this exclusive article to learn the strategies used by CBA and BNYM for optimising culture and change management for successful business transformation, including:•    The 5 key habits driving a high performing culture in financial services•    How organisational culture impacts innovation, collaboration, and successful change management and business transformation•    Putting the customer at the heart of organisational culture to drive successful customer-centric transformationRead the Full Article: Leveraging Culture for Successful Business Transformation in Financial Services. If you found the article interesting, the Culture & Change Management for Business Transformation Summit is Australia's first Culture and Change conference focused on real business outcomes.With 20+ speakers from ANZ, Metro Trains, QBE, Westpac, Telstra, Qantas, AusPost, CBA and more, the Summit will explore strategies for driving and embedding change and culture to improve productivity. View the agenda to learn more.Top 5 Case Studies at the Culture and Change Management Summit•    How Commonwealth Bank ensures transformations are well communicated and sustainable•    How ANZ embeds its vision into everyday operations and during change•    How Lend Lease used an internal change management approach to ensure desired outcomes are understood and adhered to•    How Optus transformed its entire operations and communicated and sustainably integrated customer centricity•    How Telstra lead change from the top for effective organisational communicationView the agenda to see the full speaker line-up, sessions, case studies, and more.Be sure to join your peers, Heads of Transformation, Change Management, Operations, Business Improvement, People & Culture, at the Summit!Download Agenda: Culture & Change Management for Business Transformation SummitRegister Your Place: Book online, email registration@iqpc.com.au or call 02 9229 1000 now.Hurry, the early bird discount to save up to $700 expires next Friday!