The arrival of 2017 brings an increasingly sophisticated and demanding customer. With heightened expectations from customers, falling barriers to entry and 86% of buyers willing to pay more for better customer experience, organisations must move fast when it comes to optimizing and creating the best and most seamless customer experience possible. The 10th Annual Customer Experience Week, held 23-26 May 2017 at Sydney's Cockle Bay Wharf, will bring together over 150 national and international CX leaders from over 70 leading organisations to address challenges, identify opportunities, take away strategies and gain insights for truly successful customer experience management.Hear from over 55+ CX thought leading speakers including…•    Neil Hoyne, Data and CX Analytics Guru, Head of Customer Analytics, Google USA•    Annette Franz, Vice President Marketing & Client Experience, Compellon, Chief Executive, Customer Experience Professionals Association, Author, CX Journey Blog USA•    Don Peppers, #1 CX Visionary in the World, Top 100 Business Intellectuals, Top 50 Business Brains, International Best- Selling Author, Peppers and Rogers Group USA•    Agnieszka Hatton, Head of Customer Experience, Vodafone•    Stuart Freer, GM Digital IT, Big Data and Experience, Coles•    Tina Paterson, Functional Transformation Director, Bupa•    Chris Kenny, Head of Customer Experience, ING Direct•    Janelle Merckx, Head of Service Quality, Product, Westpac•    Cindy Cash, Head of Customer Experience Improvement, Australia Post•    Jacinta Hargan, Director Future Transport Program, Transport NSW•    Lisa Pogonoski, Chief Customer Officer, BT Financial Group•    Peta Granger, Director, LUSH Cosmetics•    â€¦ and much moreVIEW EVENT AGENDA - see the full speaker line-up, session topics, masterclasses, focus day, annual awards dinner and 10th Anniversary Birthday Bash!BOOK YOUR TICKET NOW - Hurry, only limited passes remain!