ADVERT: CBA Innovation Lab: Streamlining Service Delivery and CX Through Technology and Collaboratio
With 72% of companies stating that they are susceptible to digital disruption in the next three years, the opportunities for digital innovators and enablers of technology have never been greater.In an exclusive article ahead of Digital Disruption X 2018, William Judge, Social Robotics Project Lead at Commonwealth Bank Innovation Lab, explores how CBA have partnered with Air New Zealand and UTS to revolutionise airport experience and bring information to life by trialing their $300,000 humanoid robot, Chip, for five days at Sydney International Airport.DOWNLOAD ARTICLE: A look at how CBA, Air New Zealand and UTS are Driving Service Delivery through Emerging Technology and Collaboration.Download the article now to learn about: • How the Chip CANdroid experiment helped to explore the possibilities of social robotics and what it might enable in the future• Embracing and trialling disruptive technologies for future innovation in a collaborative environment• How to improve commerciality through corporate venturing and collaboration• Embedding the commercial opportunities of social robotics and the benefits of embracing disruptive technologies.READ FULL ARTICLE: How CBA's Innovation Lab is Driving Service Delivery through Emerging Technology and Collaboration. VIEW AGENDA: 4th Annual Digital Disruption X 2018.