Banking Day article prompts ANZ crisis management
Among the bundle of exhibits inspected by Banking Day yesterday at the Federal Court in Melbourne was a raft of articles this publication sent out to subscribers on Wednesday, May 9, 2007.The top story that day was headlined "Banks seek control of penalty fees debate" and revealed details of the Australian Bankers' Association's strategy to counter the Australian Securities and Investments Commission's crackdown on exception fees.The story garnered plenty of discussion among ANZ executives after its senior corporate affairs guru, Mairi Barton, forwarded copies of it to senior executives of the retail bank.For the rest of the week, executives shared advice and tips on how to deal with their exception fees dilemma under a discussion string styled by our May 9 headline.