BPay's QR reader to go live next month
Bill payment service provider BPay is aiming to have its latest offering, a QR code reader that is linked to a payment capability, ready to go to market next month.A consumer using the system will be able to start a mobile banking session, then scan the QR code on a bill and approve the payment. The new service will work for users of BPay and of BPay View.BPay's general manager of business services, Keith Brown, said he expected at least two of the major banks to offer the service this year.Brown said BPay has seen strong growth in consumer interest in mobile banking and was responding with a service tailored to that market."People are starting to want everything electronically and in one place," he said.BPay was launched in 1997, while BPay View, a system for receiving, storing and paying bills electronically, was launched 10 years ago.Brown said BPay View had picked up momentum over the past three or four years, as consumers have started to embrace electronic commerce.Seventy financial institutions and 65 billers offer BPay View. The service has 1.5 million users, and Brown estimates that 16 million bills will be paid through BPay View this year.Compared with the standard BPay service, BPay View is still a minnow. BPay has 44,000 billers and will be used to pay 350 million bills this year.According to a survey of bill payers, conducted for BPay by TNS last December, 17 per cent of people used BPay View last year - up from 12 per cent in 2011.The number of people who said they received a paper bill or statement in the mail dropped from 89 per cent to 86 per cent over the same period.Brown said financial institutions were starting to add value to BPay's offering by tailoring the service. ME Bank, Wide Bay Australia and Newcastle Permanent offer a service called AutoPay. This allows consumers to establish and control their own direct debit facility.Commonwealth Bank is trialling a secure online document storage facility, NetBank Vault.BPay will have competition this year if Australia Post and Digital Post Australia get their secure digital mailbox services to market.Brown said he welcomed new entrants into the market. "It shows the market is ready," he said."The differentiator for BPay is that consumers are in their internet bank when they use our service."