Briefs: ANZ New Zealand making remediation progress, FMA audit concerns
ANZ New Zealand has compensated around 86 per cent of the 100,000 mortgage customers affected by a faulty loan calculator it used for around a year from March 2015. BusinessDesk reports that the remediation process, which will cost nearly NZ$10 million, will be complete early in the New Year. The saga has left the bank red-faced, not least because it took it 15 months to notify the Commerce Commission and had no plans to make the mistake public until a whistleblower from within contacted media. The New Zealand Financial Markets Authority has expressed concern at the continued inconsistencies in audits of financial services company, although it does not name which auditors are failing to meet standards.