Exploiting contactless payment card technology may be the fastest growing area of crime, data from Victoria Police suggests. The Herald Sun reported that deception offences increased by 42 per cent over 2013, with contactless payment card fraud prominent. Leading accountant Bruce Carter has joined the board of Bank of Queensland. Carter was the founding managing partner of Ferrier Hodgson, a corporate advisory and restructuring business. He is also a non-executive director of SkyCity Entertainment Group, Genesee and Wyoming Australia, Australian Submarine Corp and Territory Insurance Office. Qantas said more than 200,000 of its members were using the prepaid facility Qantas Cash on its recently reissued frequent flyer cards. Heritage Bank is the card issuer. Low deposit lending in New Zealand fell sharply again in January as the Reserve Bank of New Zealand's speed limit on high loan-to-valuation ratio loans took effect for its fourth month. Lending with an LVR over 80 per cent fell to NZ$147 million in January from NZ$252 million and a high of NZ$1.187 billion in September 2013, the last month before the speed limit was applied. High LVR lending fell to just 3.8 per cent of new mortgage flow after exemptions in the first four months, well below the 10 per cent limit set by the central bank and regulator. TSB Bank won the 2013 Roy Morgan Customer Satisfaction Award for financial institutions in New Zealand, coming top of a group of 35 banks and insurers. TSB Bank recorded the top customer satisfaction rating in Roy Morgan surveys in 11 of the last 12 months, Roy Morgan said.