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Briefs: Royal commission in book form, household savings directed into consumption, BoQ outage riles

06 September 2018 4:55PM
Award-winning journalist Adele Ferguson has signed a book deal to reveal the details about her investigations into financial services malpractice that led to the Hayne royal commission. "Banking Bad" will be released in August 2019, reports The Sydney Morning Herald. Ferguson said the book would be about the whistleblowers, the big characters and the "Australians who have been done over". She said the easiest part to write would be the parts covering the actions of CBA. The household savings ratio fell to 1.0 per cent - its lowest reading since late 2007, national accounts published by the Australian Bureau of Statistics yesterday show. Savings behaviour (in the national accounts sense) has been in the doldrums since 2015 and the ratio may have a negative sign in front in the next quarter or two if the handful of precedents in the GDP series bear any weight. Household final consumption expenditure rose by 2.9 per cent over the June quarter, the flipside of the slump in household savings. Bank of Queensland re-joined the long queue of banks with its second systems failure in a month and for some customers that drew the ire almost instantly. The trouble began yesterday at 10.30am with its internet and mobile banking platforms being shut down, and by COB the bank knew there was plenty to be done, getting onto Facebook to advise:  "As at 4:50pm issues with Internet, Mobile and Phone banking are continuing. We are working to resolve this issue with extreme urgency and apologise for any inconvenience this has caused. ...." By 9.10 pm service was resumed, but its Facebook page was filled with threats by irate customers to leave, along with this: "If it was one of the "Big Four" it certainly would have ...made headlines in the media!"

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