Briefs: Suncorp shuts branches in Perth, ASIC launches multi-lingual budgeting tool, Clarification:
Suncorp Bank is closing eight of its nine Perth branches, The West Australian reports. Western Australian borrowers account for about seven per cent of Suncorp's A$54.3 billion mortgage book. The bank said in a statement: "Since 2010, national over-the-counter transactions have declined by 30 per cent, from 685,000 to 478,000 in August 2015, while mobile transactions have grown from 312,000 to more than five million in July 2015." The Australian Securities and Investments Commission has launched a new budgeting tool on its MoneySmart website. Simple Money Manager has been designed to help "culturally and linguistically diverse" people with their everyday financial management. It is available in English and eight other languages. ASIC said one in eight Australians over age 14 access government services online, with a total of about 320 million transactions a day. Half of those people are estimated to have access problems because they have limited English. Our headline for one article yesterday - in the email alert for Banking Day - on National Australia Bank's internet banking difficulties this week, "NAB clueless and speechless on two day IT outage" was inappropriate. An amended headline, substituted moments after the full edition reached the website, was 'IT frustration endures at NAB'. As the article makes clear, there were select if contradictory communications from NAB on the topic.