Westpac's decision to take restructuring charges "below the line" in its full-year accounts, which means they will be excluded from the calculation of cash earnings, has been criticised by analysts, according to Fairfax Media. The bank told analysts at a strategy briefing this week that it would have significant restructuring charges in its 2014/15 results. Analysts said the bank's approach was appropriate for one-off charges but they said the charges may be ongoing. St George Bank has had to make changes to its processes to cope with a flood of investors switching their mortgages to owner-occupier loans in response to recent price changes, according to a report in The Adviser. St George head of credit Rob Love said the bank had seen an increasing number of customers looking to reclassify their loans. The bank has a process to confirm the borrower's owner-occupier status before agreeing to re-classify the loan.