• Contact
  • Feedback
Banking Day
ConfidentiallySpeaking.com.au Logo
High-impact negotiation masterclass | July 9 & 16, 2025 | 5:00pm - 8:30pm
This high-impact negotiation masterclass teaches practical strategies to help you succeed in challenging negotiations.
Register Now
  • News
  • Topics
    • All Topics
    • Briefs
    • Major Banks
    • Authorised deposit-taking institutions
    • Insurance, funds and super
    • Payments, mobile & wallets
    • Consumer lending
    • Mortgages
    • Business lending
    • Finance regulation
    • Debt capital markets
    • Ratings agencies
    • Equity capital markets
    • Professional services
    • Work & career
    • Foreign news
    • Other topics
  • Free Trial
  • Subscribe
  • Resources
    • Industry events
  • About us
    • About Banking Day
    • Advertise
    • Feedback
    • Contact Banking Day
  • Search
  • Login
  • My account
    • Account settings
    • User Admin
    • Logout

Login or request a free trial

CBA a steady friend of Facebook

06 July 2012 10:39AM
Commonwealth Bank yesterday demonstrated a banking application for Facebook that will allow customers to view their accounts and execute transactions without ever leaving the social network. The bank plans to release the app - which will share the Kaching label with its smartphone cousin - before the end of the year.Andy Lark, CBA's chief marketing officer, acknowledged that there would be "a lot of customers who do not think their financial data should be on Facebook.""We don't underestimate the challenge of banking in Facebook."CBA already allows users of the Kaching payments app on smartphones or tablet computers to make a payment to a Facebook user. So far only a fraction of the 365,000 people who have downloaded the app have made such a payment. The bank said the Facebook option is the second least popular payment option; only email payments are a less favoured choice.Even so, the bank believes that there is growing demand for social-network-based services.A survey conducted by Forrester in late 2010 found that even then 42 per cent of adult users of social networks would have liked to be able to interact with financial service providers through such networks.Security and privacy are two key hurdles, but CBA seems to have deliberately separated these issues. It sees security as its responsibility and said it will extend its guarantee to cover any losses from an unauthorised transaction on a customer's account. Privacy, though, "is up to the consumer," Lark said.

I'm a returning subscriber

*
Password reset *
Login

Request a free trial

  • Emailing you the news at 7am.
  • Covering core lending and funding issues, strategy, payments, regulation, risk management, IT, marketing and more.
  • Original news and summaries of major stories from other media – ditch your newspaper subscriptions.
  • Focused on banking and finance, saving you the time spent wading through newspapers and other services.
  • With reporting from former editors and senior writers from the AFR and The Australian.
  • Configured for your phone, laptop and PC.
Free trial Banking Day
ConfidentiallySpeaking.com.au Logo
High-impact negotiation masterclass | July 9 & 16, 2025 | 5:00pm - 8:30pm
This high-impact negotiation masterclass teaches practical strategies to help you succeed in challenging negotiations.
Register Now

Consumer lending

  • Latitude, Harvey Norman liable for interest free GO card con

Copyright © WorkDay Media 2003-2025.

Banking Day is a WorkDay Media publication

WorkDay Media Unit Trust

  • Privacy policy
  • Terms of access and use