CCR reveals that one in three consumers have missed a payment
One in three consumer credit bureau files in New Zealand show that the consumer has missed a repayment.New Zealand's move to comprehensive credit reporting in 2012 was two years ahead of Australia's and credit providers have been able to access credit files with comprehensive data for about 18 months.The New Zealand experience provides some pointers to the likely impact of CCR in Australia, which is still in the development stage. The New Zealand CCR rules are similar to those introduced in Australia.Veda New Zealand managing director Carol Chris said that about half of all consumer credit files now included comprehensive data. Chris would not say how many credit providers were participating in the system but said it was a "good cross-section".Veda's analysis shows that 33 per cent of files show at least one missed payment within the previous 24 months. In New Zealand a missed payment can be recorded five days after the due date (the grace period is 14 days in Australia).Comprehensive files also show that in 30 per cent of cases consumers have multiple lending relationships.Lenders with access to comprehensive data held by Veda report that between 20 per cent and 25 per cent of credit applicants fail to disclose all their outstanding debt in their applications.Chris said the biggest impact of CCR in New Zealand was that credit providers reported an increase in approval rates of between ten per cent and 20 per cent for new-to-lender applicants.She said this was due to the greater insight comprehensive data provides.A consumer might, for example, have a default listing dating back several years: under the old negative regime that default listing would be a deal breaker for many credit providers; but under the comprehensive system the credit provider might see that the consumer's repayment record was good since the default and approve the application.Veda is promoting the idea that CCR will help credit providers meet their responsible lending obligations because it gives a more complete picture of a consumer's financial circumstances.