Flexigroup profit squashed by digital buildout, remediation payout
Diversified non-bank lender and financial services group FlexiGroup Limited has reported a cash net profit after tax of A$88.2 million for the year ended 30 June 2018 (compared with $93 million in FY17). Against this cash result, the group reported a statutory loss after tax of $10.3 million for FY18 (compared to NPAT of $87.4 million in FY17), after accounting for: amortisation of intangible assets; impairment of goodwill and other intangibles ($89.1 million) arising from the decision to retire its consumer lease product, Flexirent; and provision for customer remediation on that legacy product ($4.9 million equating to $7 million, "post-tax")Another $3.6 million in restructuring costs was absorbed in the profit results.Loans volumes for the Group for FY18 grew 17 per cent to $2.284 billion (compared to $1.952 billion in FY17) while closing receivables were up 10 per cent to $2.383 billion over the FY17 result.In a statement via the ASX, the company said it had delivered the first stage of its growth strategy, "… building digital solutions that simplify and improve the way we interact with our customers and retailers". One of the group's major products, its Certegy Ezi-Pay, which generated $32 million NPAT (up from $3 million in 2017), is undergoing a full digitisation. With 60 per cent of its decisioning already online, digital acceptance time reduced from 10 minutes to three minutes, with 60 per cent of all contracts settled digitally, end-to-end.Customer growth was reported as five per cent, taking the total over 1 million, and the number of "retailer partners" lifted eight per cent to 46,000.According to its investor presentation, Flexigroup launched two Australian products during the second half of FY18: a consumer lease (Lisa), launched in February 2018 to replace the previous product; and a new card, Skye Mastercard, in mid-2018 which replaced two other card brands. The company claimed this was the first card in Australia to use "Motion Code" technology, where the three-digit security code refreshes every hour.Flexigroup's NZ Cards business - according to the group's technical areas, - applied technology and product improvements to increase customer growth and retail partner engagement, and outperformed the rest of the group's business units. For instance, its improved online application process was launched in NZ in quarter four, with indications of a 25 per cent growth in cards issued.Corporate debt was reduced by $22 million over the previous year, with gearing reduced to 36 per cent from 53 per cent on the previous corresponding period (and down from its very high point of 82 per cent gearing when the group acquired its NZ cards business) Other actions taken during FY18 were said to have generated annual savings of $8 million. These steps included rationalisation of headcount, focusing on mid and back office functions, renegotiation of key supplier contracts and implementation of a new cost management platform.Acting chief executive, Ross Aucutt, said in his company's ASX release: "With strong growth momentum, FlexiGroup is well positioned for FY19. Growth in Certegy and [the Australian cards business], combined with cost