Current survey-based research from tech players Infosys Finacle and Efma indicates that "nearly three quarters of more than 100 retail banks quizzed" for the 'innovation in retail banking' report regard the threat from technology companies, start-ups, retailers and telecom players as high or very high, reports Finextra. With this in mind, some 84 per cent of respondents increased their investments in disruptive technologies and innovative services this year, as they sought to deal with the surge in new industry competitors. However, banks do not see the new entrants only as a threat. More than two thirds of those quizzed believe that start-ups will have a high or very high impact on innovation and can help them to develop more innovative offerings.