The Australian Bankers Association's revised Code of Banking Practice, announced in stages during the past week, takes a greater interest in the rights of customers, but does not go far enough, according to a range of service providers, consumer rights advocates and small business lobby groups. So far, we have been told the new code will include the following: a new deferred sales model for consumer credit insurance on credit cards, small business contracts written in plain English, the right to close a credit card account online; and notification to customers before their introductory credit card interest free period expires. RateCity money editor Sally Tindall said the Bankers Association's theory was right, but the practical steps to be implemented by the banks fell short.  "They've made a good start… but it's by no means 'pens down' for the banks," she said.  "Giving customers the right to cancel their credit card online is a significant win as, while 100 per cent of cards can be opened online, just 10 per cent can be closed the same way. "This is unfair for customers who don't want to be put through the wringer by a call centre retention team," she said.  "Telling customers when they are about to incur a fee or rate increase is another welcome change which will help people sidestep unnecessary interest charges," she said.  While there are a number of victories in today's announcement, it is disappointing they didn't go further in laying down guidelines for credit card selling and cross-selling. "We would like to see the banks increase the minimum repayment on credit cards to 10 per cent, to see customers clear their debt faster. Just two cards on the market go this far," Tindall said.  "We'd also like to see all banks that offer credit cards include a low rate option for their customers.  RateCity data shows that just four per cent of all cards on the market offer an interest rate of under 10 per cent, and only one bank - ING Direct - requires its customer to make minimum credit card repayments of 10 per cent.Tindall would get no argument from Katherine Temple, senior policy officer with the Consumer Action Law Centre."Yes, there are plenty of areas for improvement with credit cards," she said.And not all problems are magically being repaired - Temple asserted that many of the credit card reforms proposed under the code are already being legislated next year in Australia."One area we'd like to see overhauled is the sale of so-called junk insurance like consumer credit insurance."It's really poor value for money, with very poor claim rates."  (This was one recommendation by Khoury that so far appears to have been abandoned)The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, agreed that the revised Banking Code of Practice, a version of which was provided to ASIC this week for approval, has "some positive initiatives" - in this instance, for her constituency