A comprehensive enough response for now, or a cop-out by Westpac?The clamour for the scalps of Lindsay Maxsted as chair and Brian Hartzer as managing director over the financial crime fiasco is unrelenting.Instead, on Sunday Westpac's Maxsted "provided an update on Westpac's response to the issues raised by Austrac in its Statement of Claim."Either all or part of the grant of the 2019 Short Term Variable Rewards "will be withheld for the full executive team and several members of the general management team subject to the assessment of accountability," Maxsted said."We recognise the seriousness of these events and that is why we will appoint an external expert to provide independent oversight of the process. We will make the recommendations public.""Westpac's Response Plan," Maxsted said, "includes a comprehensive set of actions across three areas:• immediate fixes, including closing LitePay;• lifting our standards, including priority screening and improving cross industry data sharing;• protecting people, including investments to reduce the human impact of financial crime."Maxsted said that "over the past two years Westpac has recognised the need for uplift and has taken a number of steps to substantially improve its monitoring of financial crime and other serious crime". These completed actions include correcting a non-reporting issue on a relevant product, consolidating different financial crime systems into a single, group-wide technology system, and doubling the resourcing dedicated to financial crime to around 750 people. Maxsted spoke of: "Development of a Financial Crime Strategic Plan [and] changes to the leadership of Westpac's risk and financial crime areas, including making a number of external appointments." He added: "However, the allegations indicated that there are still unacceptable shortcomings in this area and the Board understands the need for action and accountability."We accept that we have fallen short of both our own and regulators' standards and are determined to get all the facts and assess accountability.The Board will continue to provide updates on these issues, including the findings relating to accountability."