Recovery in international travel boosts banks' household fee revenue 29 January 2024 4:24AM Latest news John Kavanagh Bank fees paid by households increased in the year to June 2023, thanks to higher charges on credit cards used for international travel, but overall fees charged by banks fell over the year. read more
The year in review: banks still behaving badly 15 December 2023 5:43AM Latest news John Kavanagh Almost five years since the final report of the Hayne royal commission detailed the full extent of bank misconduct, recent headlines have detailed banks charging for services not provided, giving misl.. read more
Major banks prepare fee feast as loan margins and volumes taper 11 October 2023 5:38AM Latest news George Lekakis After a decade of fee revenue runoff, the country’s four major banks are again feasting on all manner of account and transaction fees to boost their income lines. read more
ANZ fails banking 101 27 September 2023 3:52AM Latest news John Kavanagh ANZ will pay a $15 million fine for misleading customers about the funds available in their credit card accounts. read more
Court slams NAB's 'moral dereliction' 25 September 2023 3:17AM Latest news John Kavanagh NAB will pay a $2.1 million fine for continuing to charge customers periodic payment fees when it knew it was overcharging. read more
MacBank to terminate telephone banking, cash deposits and cheques in 2024 07 September 2023 5:53AM Latest news George Lekakis The war on cash and cheques at Australian banks is about to intensify with two of the country’s leading deposit takers – Macquarie and CBA - flagging new measures to manoeuvre customers away from anal.. read more
RBA issues warning after new data shows NAB and ANZ failing retailers on merchant fees 18 August 2023 5:36AM Latest news George Lekakis The Payments System Board will mandate the rollout of least cost routing services by Australian banks unless they lift their performance by the middle of next year. read more
CBA hikes card fees and rates 01 August 2023 4:38AM Latest news George Lekakis Commonwealth Bank is set to introduce steeper fees and interest charges on customers using its credit cards, following a wide-ranging pricing review. read more
Westpac reveals heavy slug on merchants accepting debit payments on their iPhone 18 May 2023 4:29AM Latest news George Lekakis Westpac might be on a collision course with the Reserve Bank over its decision to introduce a flat rate charge of 1.4 per cent on merchants using their mobile phone as a payment terminal. read more
Business lending growth drives higher bank fee income 17 March 2023 5:31AM Latest news John Kavanagh Bank fees paid by households declined in the 2021/22 financial year but an increase in fees paid by business and government customers meant that total bank fee income rose for the first time in six ye.. read more
AP Plus already working with device makers on mobile LCR 28 November 2022 5:56AM Latest news George Lekakis Banks will be required to support merchant access to least cost routing services on debit transactions executed through mobile wallets by the end of 2024 under reforms announced by the Reserve Bank’s.. read more
Armaguard hikes customer fees for atmx machines 08 November 2022 5:56AM Latest news George Lekakis Armaguard has hiked the standard fee levied on customers making bank account withdrawals from its atmx-branded automated teller network. read more
Liquor retailers slash merchant fees with price comparison service 29 July 2022 5:52AM Latest news George Lekakis As the annual cost of accepting card payments soars for independent retailers, one industry association has launched a comparison shopping site to help its members slash the merchant fees paid to bank.. read more
Bank fees fall 17 June 2022 5:45AM Latest news John Kavanagh A broad range of household, business and government bank fees fell in the year to June 2021, due to a combination of lower activity in some markets and fee reductions in others. read more
ASIC takes ANZ to court over ‘unlawful’ credit card slug 31 May 2022 6:35AM Latest news George Lekakis ANZ could pay another hefty price for its faltering technology and processing systems after ASIC said it was suing the bank for alleged unlawful fee slugging that has raked in tens of millions in reve.. read more
NZ regulates merchant service fees 12 May 2022 5:11AM Latest news Banking Day staff New Zealand has passed new legislation to regulate merchant service fees. The Retail Payment System Bill passed its third reading yesterday, with Commerce and Consumer Affairs Minister David Clark cla.. read more
ABA says benefits of merchant routing are ‘inflated’ 13 April 2022 6:14AM Latest news George Lekakis The industry debate between banks and small business groups over merchant fees is set to escalate after the Australian Banking Association accused independent research firm - CMSPI - of “inflating” th.. read more
Major parties pledge lower merchant costs for contactless debit 13 April 2022 6:12AM Latest news George Lekakis Australia’s peak small business body has called on the major political parties to develop timeframes for getting the big four banks to roll out comprehensive least cost routing services to local retai.. read more
Some merchants on the losing end of latest interchange reform 04 March 2022 5:57AM Latest news John Kavanagh Merchants had a small win in the payments arena last month, when the Reserve Bank implemented changes to its cents-based interchange fee cap, but analysis of the changes by payments consultancy CMSPI.. read more
Call for mandatory least cost routing 21 February 2022 6:24AM Latest news John Kavanagh The small business lobby is hoping to keep the issue of least cost routing high on the payments agenda as the government works through last year’s Payments System Review, launching a campaign to demon.. read more