ATO warns business on POS sales suppression tools 15 March 2024 5:10AM Latest news John Kavanagh The Australian Taxation Office has conducted raids on business suspected of using, manufacturing or supplying electronic sales suppression tools to avoid paying tax, and it has issued a warning to bus.. read more
Scam losses fall 14 March 2024 3:11AM Latest news John Kavanagh Reports of scam losses to the ACCC’s Scamwatch service declined in the December quarter, with decreases in all the common forms of scam activity. read more
Call for Australia to follow NZ and Singapore scam reimbursement plans 11 March 2024 3:49AM Latest news John Kavanagh Consumer groups and community legal centres have renewed their call for financial institutions to be liable for their customers’ scam losses, following a move by the New Zealand government to require.. read more
Financial services data breaches fall 29 February 2024 3:41AM Latest news John Kavanagh A fall in data breaches reported by the financial services industry last year suggests the work by banks and other financial institutions to improve cyber security is starting to pay off. read more
Call for banks to be liable for scam losses 12 February 2024 4:50AM Latest news John Kavanagh Consumer groups and community legal centres are pushing for liability for reimbursement to be included in the scam regulatory framework currently being developed by the government. read more
Putting some 'friction' back into the payments system 15 December 2023 5:39AM Latest news John Kavanagh The Minister for Financial Services Stephen Jones has backed calls to put some “friction” back into the retail payments system to enable more effective fraud detection. read more
AP+ to lead phased development of confirmation of payee 04 December 2023 5:58AM Latest news John Kavanagh Following the announcement that banks will develop a confirmation of payee system as the priority project for the industry’s new Scam-Safe Accord, Australian Payments Plus has detailed the work it wil.. read more
Mandatory scam codes on the way 01 December 2023 5:23AM Latest news John Kavanagh The government is planning to introduce mandatory industry scam codes, with banks at the top of the list of priority sectors alongside telcos and digital platforms. read more
Banks to adopt confirmation of payee 27 November 2023 6:13AM Latest news John Kavanagh Banks are stepping up their efforts to protect their customers against scams, announcing the launch of a Scam-Safe Accord whose first project will be the development of a confirmation of payee system. read more
Growing debate about who pays for scam losses 17 November 2023 5:29AM Latest news John Kavanagh Dealing with complaints over scams is a growing area of activity for the Australian Financial Complaints Authority, occasionally putting the ombudsman at loggerheads with financial institutions. read more
Bendigo shareholders seek board pledges on access to cash and cheques 25 October 2023 5:46AM Latest news George Lekakis Bendigo and Adelaide Bank’s 2023 annual meeting was dominated by intense discussion about the devastating impact of online financial crime on retirees and the narrowing of their choices to avoid using.. read more
Digital payments increasingly vulnerable 03 October 2023 5:06AM Latest news John Kavanagh The shift to digital banking has increased financial institutions’ exposure to sophisticated financial crimes, a global survey of financial institutions has found. read more
Data breach numbers down 12 September 2023 5:21AM Latest news John Kavanagh Data breach numbers dropped significantly in the first half of the year but efforts by financial services companies to improve data security had limited results, with the sector reporting the second h.. read more
NAB finds support for slower payments 08 September 2023 5:23AM Latest news Ian Rogers NAB research shows consumers and businesses “are increasingly prepared to make trade-offs for greater protection from scams”. read more
Screen scraping to be reined in 31 August 2023 6:04AM Latest news John Kavanagh A Treasury discussion paper on options for regulating screen scraping makes clear that, in a period of heightened concern about online scams and fraud, the controversial data sharing technology will n.. read more
Latitude in a fix 21 August 2023 7:08AM Latest news Ian Rogers Latitude Financial says it is bouncing back from the cyber attack it suffered in March. read more
Bendigo's online fraud losses soared in the June half 15 August 2023 5:40AM Latest news George Lekakis Bendigo and Adelaide Bank is the first bank to partly disclose details about the level of financial losses it is incurring from the boom in online fraud and scams. read more
ACCC OKs bank collaboration on scams 04 August 2023 5:38AM Latest news John Kavanagh The Australian Competition and Consumer Commission has authorised banks to collaborate on the development of an industry standard to detect and prevent scams. read more
Briefs: BOQ arrears jump, loyalty program members scammed, CoFi clock ticking 26 July 2023 5:48AM Latest news Banking Day staff Bank of Queensland yesterday released its Pillar 3 report for the three months to May, revealing a big jump in home loan arrears. The value of non-performing residential mortgages rose from A$520 mill.. read more
CBA sets standard on scam compo 14 July 2023 5:29AM Latest news Ian Rogers Commonwealth Bank may be taking the lead on establishing a policy to compensate customers that fall victim to scams. read more