Briefs: bank trust levels low, ANZ NZ extends FastWay to EFTPOS, warning on NZ cards, property debt

Banking Day staff
  • Banks in Australia and New Zealand are back to delivering strong results for shareholders. For them, if not for the northern hemisphere, the acute disaster of the global financial crisis has passed. The latest Edelman Trust Barometer Survey, a sentiment indicator of the public's view of banks and financial services, shows trust levels of 46 per cent and 43 per cent respectively. ANZ's BlueNotes portal reports that more than half of the respondents (57 per cent) indicated they would refuse to buy products and services from a company they did not trust. Conversely, 76 per cent chose to buy products from companies they trusted.

  • ANZ New Zealand announced it planned to extend its FastWay app for small business customers to making EFTPOS payments from the middle of 2015. The app for use on both iPhone and Android devices can currently be used to accept Visa and Mastercard payments. ANZ said the update would make it the first New Zealand bank to enable merchants to process EFTPOS payments on both types of smartphones.

  • New Zealand Commerce and Consumer Affairs Minister Paul Goldsmith announced new consumer credit regulations to apply from June 6. They include a minimum repayment warning that states how paying only the minimum will cost the borrower more. The regulations give force to the Credit Contracts and Consumer Finance Amendment Act, which was passed in June 2014 and aimed to toughen disclosure rules for loans sharks and pay day lenders. Full details of the regulations are here.

  • The Reserve Bank of New Zealand has released a research paper by economist Chris Hunt into the economic implications of high and rising household indebtedness. It found indebted households cut their spending more than others during times of financial stress, but that losses from household lending were rarely enough on their own to cause a banking crisis. See the paper here.

  • The New Zealand central bank and bank system regulator has released a paper by Ashley Dunstan and Hayden Skilling on how commercial property lending had been the main reason for defaults during crises, but that risks in New Zealand's commercial property had declined since the global financial crisis because borrowers were borrowing less. See the paper here.