Management refresh for NAB retail 26 May 2010 4:11PM Ian Rogers The second tier of management at National Australia Bank's retail banking division will take on a new look over coming weeks.NAB, through its media team, yesterday confirmed that the changes include a new small business banking arm that will straddle the personal bank (NAB's term for retail) and the business bank.Glenn King, who has run NAB's central services arm (known as Group Business Services) for the last 18 months, will manage this business. King was operations director of NAB's Yorkshire Bank subsidiary in Britain before returning to Australia in 2008.Chris Bayliss will move from Bank of New Zealand to work as executive general manager of NAB's retail arm. Bayliss worked for NAB's Clydesdale Bank business in Britain from 1995 before shifting to BNZ in 2007.A new executive will be hired to manage what the media advice described as a portfolio of "challenger" businesses that incorporates UBank and the two third-party home loan distribution businesses; nabbroker (the bank's long-standing broking arm) and Advantedge (the third-party funding and broker aggregation business acquired last year from Challenger).A number of well known executives are leaving, or have left.Gerd Schenkel, the head of UBank, has left the bank a few weeks ago.Matt Lawler, the head of nabbroker, will take a holiday and look for a new job (which may be within NAB).Warren Shaw, the present head of NAB's retail bank, will leave the group.