NAB fills UBank management hole

National Australia Bank executive general manager direct banking, Sam Plowman, announced yesterday that the retail online banking veteran Alex Twigg had taken over as general manager of UBank.

UBank has been without a leader since early May when Gerd Schenkel left as part of a "management refresh" in NAB's retail division.

Twigg was a member of the launch team of the pioneering United Kingdom direct bank Egg and he has worked with Keane Inc in the United States.

His recent roles have been in strategy and innovation for online and direct banking at NAB.