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ANZ and ASIC have documented the total cost of compensation for customers of the bank's financial planning business, charged in part for services never provided. read more

The time and quality of training provided for bank staff, and the staff of suppliers for banks, is one theme being pushed by the Finance Sector Union at the Hayne royal commission. read more

The New Zealand government says it is confident banks' reluctance to lend for small and prefabricated dwellings will not be a roadblock to its KiwiBuild programme, despite Opposition claims. read more

An excess focus on return measures and lacklustre reviews by boards of the pay arrangements for their bank's most senior staff feature in an APRA review. Bad outcomes on banker pay are "a product of s.. read more

Commonwealth Bank customers had a choppy time of it yesterday (4 April) with the activist website aussieoutages.com reporting the first notifications that the CBA system was down had started by 8.04 a.. read more

Many financial institutions face challenges in responding to consumers' evolving expectations for intuitive, real-time solutions while balancing compliance requirements. Core banking solutions built.. read more

Volkswagen Financial Services Pty Ltd are marketing Driver Australia Five, an Australian denominated asset backed securitisation deal, with notes totalling A$699 million on issue. read more

Celebrate a year of accomplishments at the Customer Experience Excellence Awards!If your team has gone above and beyond in the pursuit of Customer Experience, apply for the awards now. read more

Central Coast Credit Union has reached out to a second-choice merger partner following the calling off of its plans to merge with Australian Military Bank. read more

Returning from their Easter break, 30,000 Barclays Bank staff have found themselves working for the "biggest banking start-up ever". read more