Investment backlog bugs BOQ

Most documents travel between Bank of Queensland offices by fax, courier and mail, CEO Stewart Grimshaw told an investor briefing yesterday to illustrate the investment spend facing the group. Stre.. read more

Hardship request-handling a source of friction

Almost half the disputes over financial hardship considered by the Financial Ombudsman Service in the past financial year arose because the lender did not respond to requests by a borrower to consid.. read more

Hirepool builds NZ rental business

Equipment rental company Hirepool in New Zealand has sought clearance by the Commerce Commission to buy rival Hirequip out of receivership in a bid to get greater exposure to the heavy construction.. read more

Scheme debit powers along

Use of scheme debit cards to make payments is growing quickly once more, perhaps fuelled by the need for a MasterCard- or Visa-branded card to make purchases online. read more

Credit signals flash in bellwether sectors

One pointer to a worsening in credit quality for lenders is a rise in the level of adverse indicators relating to two bellwether industries - construction and transport - and they are showing signs.. read more

LVR caps not needed

A Reserve Bank official has poured cold water on the notion of setting caps on loan-to-valuation ratios and other "new and untried" tools for managing the credit cycle. read more

Financial services dim for Post

Australia Post says sales of its Load&Go reloadable Visa pre-paid card have "proved successful beyond expectation", but otherwise discloses little data on its financial services business in its.. read more