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Retail bank customers want their banks to give them “personalised experiences”, including non-financial services, and consistent service across all channels, according to new research. read more

Austrac has included decentralised finance and NFTs in a list of emerging risks in its latest financial crime guide, saying the increase in their use has created opportunities for money laundering and.. read more

In a move to “reward customers who are taking steps to reduce their environmental footprint”, Commonwealth Bank has launched a Green Home Offer at 1.99 per cent.  read more

Two consumer lenders, Wisr and Credit Corp, issued market updates yesterday showing a strong recovery in personal lending this year. read more

Debt buyer and collector Collection House has completed a recapitalisation that will leave it largely debt free but with a greatly diminished business. read more

EML Payments is having trouble shaking off the impact of its run-in with the Central Bank of Ireland last year, reporting in a trading update yesterday that it is still paying high remediation costs.  read more

Justice Beach on Friday handed down his decision in the last of six separate civil penalty proceedings filed by ASIC against Westpac in November 2021 penalising Westpac A$40 million for charging advic.. read more

Business finance company Earlypay has issued A$30 million of notes to fund its move into the trade finance market. read more

A cash rate of around 1 per cent by the middle of next year, which is within conservative forecasts, would be enough to provide banks with near-term margin upside of as much as 12 basis points. read more

Westpac has introduced personalised rates for unsecured personal loans, offering borrowers a rate based on their credit score and the loan details. read more