Bank customers hit the switch

The number of people likely to switch banks has jumped dramatically, as consumers dealing with household financial pressure took a harder look at the value of their banking and other financial arrange.. read more

TD rates trend down

Top rates on longer-dated term deposits continued their downward trend in March, while rates on shorter terms held up. read more

Surcharge limits on the cards

The Reserve Bank is open to the prospect of limiting the use of surcharging by merchants, with one option to prohibit surcharging on debit card transactions. read more

Westpac launches tech overhaul

Westpac has launched an ambitious upgrade of its technology simplification program in a bid to improve customer outcomes and bring its cost-to-income ratio down to the level of its better performing b.. read more

APRA to expand stress testing regime

APRA will expand its stress testing regime with the introduction of a financial system stress test, reflecting what it sees as the growing interconnectedness of risks across industry sectors. read more

AI enlisted for scam protection

Westpac has introduced a new scams prevention measure that takes customers through a series of questions designed to prompt further scrutiny of new payees before payments are authorised. read more

ANZ settles class action

ANZ will pay A$57.5 million as part of the settlement of a class action brought against it in 2021 over interest charges on credit cards. read more