NAB customer approval dives 23 June 2016 4:05PM National Australia Bank has suffered a heavy fall in customer satisfaction over the past year, putting it at the bottom of the pack among the Big Four for the first time since 2011. read more
Ignore the social licence at your peril, Medcraft warns 22 June 2016 4:20PM Greg Medcraft's advice to the heads of financial institutions is to accept that "customer regulation" is a reality that is feeding into the formal policy-making and regulatory processes. read more
Privatisations needed to solve China's debt problem 22 June 2016 4:09PM The Chinese Government's best option for dealing with the country's mounting debt problem is to privatise indebted state-owned enterprises and use the proceeds to retire their debt, a senior economist.. read more
Mortgage market squeezed by tighter standards, deeper discounts 20 June 2016 4:14PM Lenders have continued to tighten their lending standards this year, with less variability in standards, according to new research. read more
Court restores the power of suspension clauses in loan guarantee contracts 20 June 2016 4:12PM A decision in the Western Australian Court of Appeal has limited the ability of a loan guarantor to challenge its payment obligations under a guarantee - an issue that has been up in the air in recent.. read more
eChoice shareholders vote for delisting 17 June 2016 3:47PM eChoice shareholders have voted in favour of a resolution to remove the mortgage company from the Australian Securities Exchange. The company expects to have trading in its shares suspended on August.. read more
Mortgage stress levels fall 17 June 2016 3:44PM Mortgage industry researcher Digital Finance Analytics has reported a fall in mortgage stress, thanks to lower interest rates. read more
SMEs budget for a bigger investment spend 17 June 2016 3:34PM Small and medium business owners are more optimistic about conditions in the financial year ahead and are planning more spending on equipment and technology, the latest big bank SME surveys reveal. read more
Samsung Pay arrives with a fee-free offer to financial institutions 16 June 2016 3:42PM Samsung Electronics has launched its Samsung Pay mobile digital wallet in Australia, with Citibank and American Express as launch partners. read more
Nesbitt leaves Suncorp strategy overhaul to his successor 16 June 2016 3:40PM Suncorp Bank chief executive John Nesbitt has announced his retirement and will leave the bank by the end of the year. read more