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While the big banks have been effective in narrowing the gap between their customer satisfaction levels and those of their smaller rivals, they still have some work to do to get their "very satisfied".. read more

Australia's anti-money laundering and counter-terrorism financing regulator Austrac has never fined a reporting entity for a violation of its obligations, preferring instead to use enforceable underta.. read more

Peer-to-peer lender DirectMoney, which could be listed on the Australian Securities Exchange in the next couple of months, will open its business to retail "lender/investors" next month, when it launc.. read more

Store finance company FlexiGroup has completed its first issue of asset-backed securities since June last year, raising A$201 million of funds. read more

Debtors tend to mismanage multiple credit card debts by prioritising debt repayment in a way that ultimately delays their ability to become debt-free, according to new research. read more

The Australian Competition and Consumer Commission has found that a proposed loyalty program involving BP Australia and Velocity Frequent Flyer Program has the potential to promote competition. read more

The OECD and G20 plan to reform the international tax system is targeted principally at global e-commerce companies but as the details of its program roll out issues of concern for large financial i.. read more

Australia's anti-money laundering and counter-terrorism financing regime has received a report card suggesting there is plenty of room for improvement. read more

Australia does not have a developed policy setting out what the overall aim of the anti-money laundering and counter-terrorism financing system is meant to achieve or how its success should be monitor.. read more

Custodians reported solid growth in assets during the December half last year, consolidating the industry's strong performance in the June half. read more