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Westpac will not renew the 10-year-old contract of HP Services Australia to process home loans at its mortgage processing centre in Adelaide, the bank's managing director, Gail Kelly, confirmed in a.. read more

Westpac plans a fresh campaign to lift productivity and cut costs across its business - an initiative that may add to costs rather than cut them in the short term. read more

A higher impairment charge dented the June quarter profit of Westpac, with the bank taking the opportunity to tidy up it problematic assets, which it says it has done in the third quarter of previou.. read more

Growth in productivity in the financial sector slackened over the 2000s, dropping to less than half the level of the 1990s, according to research by the Grattan Institute published yesterday by the.. read more

In the congested market for research tracking customers' satisfaction with their banks, one research house - DBM Consultants - has secured a minor advance on its rivals, courtesy of the choices of C.. read more

Computer and office equipment finance company ThinkSmart is counting on investment by its merchant partners in the upgrade of their point-of-sale systems to drive new business, according to an inves.. read more

Over the weekend, ANZ confirmed that it ceased development work on Mambo, though it will continue to meet funding commitments to BPay. read more

Controversies over bank profits are never far away in Australia, and the latest profit reported by Commonwealth Bank might be one capable of reviving this debate. For all the talk of the "challenging".. read more

"One area of investment that doesn't get a lot of exposure," CBA's chief executive, Ralph Norris, half-complained at yesterday's investor briefing, "is that of Asia, where we have been pursuing a co.. read more

Customers Limited will take over 120 automatic teller machine sites operated by MyATM, with the operator of the largest ATM fleet taking advantage of the fragile position of one of the smallest. read more