Briefs: MyState appoints new CFO, Westpac wins out in business banking satisfaction 19 January 2015 4:57PM Banking Day staff Briefs, Banking and wealth management group MyState has appointed David Harradine as its new chief financial officer. Harradine will move from Deloitte, where he was a partner in risk services and financial advisory. He is also chairman of Centacare Australia, a provider of welfare services, and a director of Affordable Community Housing Alliance Tasmania. Westpac and National Australia Bank improved their business banking customer satisfaction scores in 2014, but Commonwealth Bank's rating finished where it started and ANZ's took a tumble. According to DBM Consultants, Westpac has the most satisfied business banking customers, followed by CBA, NAB and ANZ. The market segment hardest to please was small business (turnover of A$1 million to $5 million), with all the big banks except Westpac losing ground with that sector.