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New Zealand's Financial Markets Authority has revealed confidential documents from complainants were mistakenly made publicly available in a recent privacy breach. read more

Use of 'buy now pay later' services has grown rapidly over the past year but the number of users is still low, a new survey shows. read more

Reserve Bank of New Zealand governor Adrian Orr has fired a warning shot at the insurance sector, telling insurers they need to put more effort into managing the evolving risks facing the sector (such.. read more

The Reserve Bank of New Zealand says Westpac NZ can keep its accreditation as an internal models bank. read more

Customer Contact Week 2020 will provide you with the necessary roadmap and tools to adapt your People, Process, Technology and Customer Service Delivery strategy. read more

Get your free copy of the Australian Financial Crime Summit past presentations and explore 50+ pages of insights into fraud & misconduct in Local Government, auditing financial crime compliance co.. read more

John McFarlane managed a cameo at the ANZ profit in the slide 'Last decade/Next decade'. And the priority on specialisation was right out of the former bank CEO's playbook. read more

CBA has withdrawn a request for around 500 staff to repay performance bonuses to the bank after they were awarded "in error" earlier this year. read more

Hot on the heels of appointing a new chief executive, consumer finance company Thorn Group has appointed a new general counsel and head of risk. read more

AFCA has appointed Rob Guest as its executive general manager, customer service and resolution. read more