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While Australia is still in its infancy in Chatbot development, we know that by 2021 Artificial Intelligence and Intelligence Agents will be the top technologies transforming the global tech landsca.. read more

New Zealand bank TSB has hired the head of a former discount retailer's short-lived financial services unit as its new CEO. read more

ME has appointed former Bankwest executive Matt Toohey as chief information officer, charged with overseeing the rollout of new digital distribution channels across the business. read more

Deteriorating business confidence in New Zealand has led economists from the retail banks there to call on the Reserve Bank of NZ to delay any increases in the official cash rate, or even to cut furth.. read more

Join us at the Customer Data Privacy and Protection Summit taking place on the 4 - 5 September in Melbourne to hear from 16+ thought leaders on how they are addressing customer p.. read more

The longest period of time the bank worked with a struggling customer was seven and a half years, Rural Bank CEO Alexandra Gartmann told Ken Hayne yesterday. "And, to some extent, you could say that w.. read more

NAB said it "welcomed" ASIC's action against one of its former financial advisers, Graeme Cowper. read more

Following China's relaxation of the rules for foreign financial players, JPMorgan Chase & Co said it is growing the headcount of its China-focused business and reorganizing its investment banking.. read more

Following a review of the Credit Contracts and Consumer Finance Act, New Zealand's new Labour-led government has released a discussion paper outlining plans to tighten up consumer lending regulation. read more

A review by the UK's Financial Conduct Authority has revealed just how much a small percentage of account holders repeatedly paying high overdraft fees subsidise free current accounts for other bank c.. read more