ME hangs up on phone banking

ME Bank’s “mystifying” decision to bin phone banking could result in customers ditching the bank, warn channel management and banking experts. read more

RBNZ revamps bank enforcement

New Zealand’s banking regulator plans to tighten enforcement for non-compliant institutions after announcing a reorganisation of its financial stability group. read more

Square doubles Aussie investment

US-listed merchant services provider Square Payments is expanding its Australian operations and workforce after deciding to double its capital investment in the local subsidiary. read more