QR payment standards released

The Australian Payments Network has released QR payments standards and guidelines in the wake of Woolworths’ introduction of QR code payment facilities in its stores earlier this month. read more

Plenti claims maiden profit

Consumer lender Plenti Group has taken the unusual step of including the movement in its expected credit loss provision in the adjustments it has made to get from a statutory loss in the year to March.. read more

CDR to play a role in PayTo rollout

Payments company Monoova has partnered with accredited data recipient TrueLayer to develop a PayTo offering that will tap into the consumer data right to provide additional account verification. read more

ING loses top satisfaction ranking

ING Bank has been knocked off its perch as the bank with the most satisfied home loan customers, after a big drop in its satisfaction rating over the past year. read more

AFCA streamlines complaints process

The Australian Financial Complaints Authority has introduced a “merit assessment” step in its complaints handling process, in a bid to make the process cheaper and faster. read more

Westpac results at a glance

Westpac reported a net profit of A$3.3 billion for the six months to March – a fall of 5 per cent compared with the previous corresponding period but up 63 per cent on the September half last year. read more