Consumer credit losses normalising

Credit losses in the personal loan market are finally moving back to historical levels, with lender Plenti Group reporting a doubling of realised impairment losses in its latest financial results. read more

CBA deploys AI in latest app upgrades

Commonwealth Bank has incorporated more personalisation and customisation into the latest version of its CommBank app and it is starting to offer some of the same features to business customers. read more

Teachers' veteran CEO to retire

Steve James is stepping down from his role as chief executive of Teachers Mutual Bank, after 44 years at the credit union turned mutual bank – 18 of them as CEO. read more

Payright to delist

Buy now pay later provider Payright will delist from the Australian Securities Exchange – the second BNPL company to do so this year. read more

System errors at the heart of systemic errors

Inadequate testing, monitoring and control of processes and system changes are at the heart of many of the failings the Australian Financial Complaints Authority has identified in its latest review of.. read more

More consumers relying on BNPL

Consumers are using buy now pay later services more frequently and spending larger amounts, as they fall back on unregulated credit to make ends meet. read more