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The Financial Ombudsman Services has kicked off a new dispute handing process, aiming to fast-track more disputes and give financial services providers more opportunity to resolve disputes before the.. read more

Smaller lenders and mortgage managers have fallen into line with the big banks, tightening their underwriting for residential property investor loans. read more

Veda has added a face-to-face customer identification capability to its suite of identification and fraud services, with the acquisition of ZipID. read more

The Government has clarified the tax treatment of borrowing arrangements, such as limited recourse borrowing by self-managed superannuation funds and instalment warrants that use interposed trusts to.. read more

The value of banks' retail deposits grew by just 0.1 per cent in May - the same month that the Reserve Bank cut the cash rate to two per cent. read more

Growth in the housing finance market has plateaued, with the latest Reserve Bank figures showing steady growth in both the owner-occupier segment and investor segments over the past couple of months. read more

In a reversal of the usual trend, investor housing loans had a better arrears performance than owner-occupier loans last year, according to Fitch Ratings. read more

National Australia Bank has overtaken Westpac in the retail banking customer satisfaction ratings. Westpac, which was threatening Commonwealth Bank for top place in the satisfaction rankings last year.. read more

ME (formerly ME Bank) has completed a A$90 million investment in a complete technology overhaul and is promising a very different approach to the development of products and services. read more

In a first for the Australian taxi industry, Cabcharge Australia has agreed to allow rival payment processors to process Cabcharge cards on their in-taxi payment terminals. read more