NAB top of the pops in customer satisfaction 24 July 2015 4:12PM National Australia Bank has overtaken Commonwealth Bank as the major bank with the highest retail customer satisfaction rating, a position it last held in 2012. read more
APCA rings in the changes 23 July 2015 4:10PM The Australian Payments Clearing Association is making a number of changes to its structure, which it says mark the biggest reorganisation of the payments industry body in a decade. read more
CFOs more optimistic but keeping a tight rein on the balance sheet 23 July 2015 4:09PM Chief financial officers trimmed back their borrowing intentions during the June quarter, despite reporting a higher level of confidence about the economic outlook. read more
More first home buyers entering the market as investors 23 July 2015 4:09PM The number of residential property investors who are also first-home buyers has grown from 21.1 per cent to 36.6 per cent over the past year, according to a new survey. read more
APRA's new capital rule ignores FSI recommendation on LMI 22 July 2015 3:04PM The lenders mortgage insurance industry has failed to persuade the banking regulator to give mortgage lenders a capital benefit for using LMI. read more
We did not listen well: Narev 22 July 2015 3:03PM Commonwealth Bank chief executive Ian Narev said the bank's problems with its financial planning businesses arose because the bank did not listen to customers who were having a bad experience with the.. read more
Government accused of mismanaging the OAIC 21 July 2015 3:38PM The Australian Government's so-far unsuccessful move to disband the Office of the Australian Information Commissioner has dragged on for over a year, giving rise to concern that the administration of.. read more
Emerchants extends its winnings card capability 21 July 2015 3:37PM Payments company Emerchants has expanded its "winnings card" business, with the launch of a service allowing customers to load funds onto their cards. read more
CetCreditScore relaunched 21 July 2015 3:36PM Lender SocietyOne has relaunched its financial literacy initiative GetCreditScore.com.au, promising to give away a million VedaScores. read more
ACCC gives comprehensive credit reporting rules the nod 20 July 2015 4:17PM The Australian Competition and Consumer Commission has issued a draft determination authorising the rules for participants in the comprehensive credit reporting system. read more