Wealthy customers harder to please

High-income earners are fussy when it comes to rating the performance of their banks. While overall customer satisfaction with the big banks is at its highest level for almost 20 years, the ratings.. read more

RHG bidding duel goes to the Takeovers Panel

The Resimac syndicate that is bidding for RHG will try to block Cadence Capital, a member of the rival Pepper syndicate and also an RHG shareholder, from having a say in the outcome of the takeover.. read more

Macquarie expects a strong 2013/14 result

Macquarie Group is expecting a strong second half to the current financial year and will report a full-year result that is ahead of its 2012/13 result. The bank has benefited from stronger equity ma.. read more

Hitting the switch

More than one million people closed a bank account in the last year, with some banks losing more than five per cent of their customers as people switched institutions or consolidated their accounts. read more

Emerchants wins BPay approval

Pre-paid card supplier Emerchants Ltd took a big step in the transformation of its business last week when it was approved as a payer institution member of the BPay scheme. The approval means users.. read more

Pre-payments subdue mortgage market growth

One of the curious features of the housing finance market over the past year is that there has been strong growth in new housing finance commitments but this has not shown up in total housing financ.. read more