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The Credit Ombudsman Service has called on its members to do more to publicise their internal dispute resolution services, after finding that almost half the complaints it receives from consumers ha.. read more

Sell-side analysts took a stick to Commonwealth Bank yesterday, after reviewing its September quarter earnings update. While only one investment bank, Citi, downgraded CBA to a "Sell", most analysts.. read more

The build-up in capital adequacy by Australian banks in anticipation of new regulatory requirements is having a much bigger impact on the returns of regional banks than on the majors, a new report s.. read more

One of Australia's biggest home loan brokers, Mortgage Choice, is accelerating its push into new market segments to counteract the impact of weak demand for mortgages. read more

When Justin Greiner left the boutique finance company Greenway Capital in 2008 to join ANZ Private Bank, he found a business that wasn't working. Each private banker was expected to look after 300 c.. read more

When the financial crisis hit in 2008, Citibank was one of the banks that pulled back from the retail lending market. Now, with funding costs emerging as an issue once again, the bank's management i.. read more

The cost of wholesale funding in one sector of the domestic debt market is rising steadily, a trend emphasised by the price attained by ING Bank (Australia) on its second sale of residential mortgage-.. read more

Credit Suisse analyst Jarrod Martin suggests that higher liquid asset holdings could be making banks more sensitive to market volatility. read more

Banks' management of their dividend reinvestment plans (DRPs) came in for special attention during the results briefings of the past couple of weeks. Analysts questioned the wisdom of issuing new sh.. read more

Falling house prices and consumers' reluctance to borrow has shown up in a reduction in the average home loan size. read more