NAB execs get some immersion therapy

Since putting in place a “customer outcomes framework” in 2019 to set standards for the design of products, NAB has assessed more than 300 products against the framework. read more

Pepper prices latest RMBS

Pepper Group has completed its fourth issue of residential mortgage-backed securities since June, raising A$750 million in the latest deal and $3.55 billion in total. read more

BNPL Code start date delayed

The Australian Finance Industry Association has pushed back the launch date for the Buy Now Pay Later Code of Practice, blaming “the difficulties of 2020”. read more

Another bank mortgage book in decline

Suncorp Bank’s housing loan book shrank by 3.1 per cent over the 12 months to September, as the combination of intense competition, accelerated repayment and the bank’s sub-optimal broker application.. read more

OFX suffers heavy earnings fall

International payments company OFX was hit by a fall in cross-border payments, particularly during the June quarter as COVID took hold around the world. read more

CreditorWatch keeps score

Credit reporting bureau CreditorWatch has launched a business credit scoring tool, allowing creditors to check on the creditworthiness of businesses. read more

RBA spells out LIBOR transition timeline

The Reserve Bank has confirmed that Australia is a special case when it comes to the move away from the use of interbank offer rates in financial markets for the pricing and valuation of financial ins.. read more

Cost control plagues big bank CEOs

Analysts want to know what banks plan to do about the situation they find themselves in, where revenue is likely to be down for some time, but costs keep going up. read more

Macquarie awash with cash

Macquarie Group’s banking and financial services division attracted a huge inflow of deposits during the six months to September. read more