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Relieved to be rid of it, financial services group Challenger has minimised insight into the final phase of its ownership its troubled bank in the firm’s June 2024 full year results. read more

AFCA has found in favour of National Australia Bank following allegations by a customer that a teller had stolen $7250. read more

The mortgage business of REA Group lifted its game over the year to June 2024, though REA and Mortgage Choice are far away from getting anywhere near to the aspiration of being “Australia’s number one.. read more

Some major banks have spent in excess of $100 million each in order to participate in the Consumer Data Right, the long-awaited review from Heidi Richards into CDR compliance costs has found. And the.. read more

Notorious for the slender disclosures it chooses to make relating to its lenders mortgage insurance division, QBE Insurance Group has owned up, once more, that this business is going backwards. read more

The ABC has laid its hands on transcripts of lengthy examinations by ASIC of the top executives of short-term credit provider Cigno. read more

What took them so long?  Westpac’s RAMS brand has ceased taking applications for new home finance. read more

Net promoter scores have tumbled across the banking sector over the last year. The Roy Morgan findings are grim in the case of Westpac. read more

Service standards and turnaround times on home loan applications have blown out, badly, at People First Bank, at least for applications lodged via mortgage brokers.  read more

Nicola Willis, New Zealand’s finance minister is duty bound – surely – to test the market for any interest in an outright takeover of Kiwibank, alongside all other schemes to conjure up capital in ord.. read more