Thirtysomethings much less likely to own a home 21 July 2023 5:33AM Latest news John Kavanagh Home ownership rates at ages 30 to 34 have fallen from a high of 65 per cent among those born in the late 1950s to around 45 per cent for those born in the 1980s, new research from the Australian Hous.. read more
The missing piece of the net zero banking puzzle 16 December 2022 4:56AM Latest news John Kavanagh Australian banks have focused on the financed climate change emissions of large corporate clients in high-emitting industries, but are behind in targeting net zero in their SME and retail businesses. read more
Growing use of embedded finance an opportunity many not taking up 25 October 2022 5:36AM Latest news John Kavanagh A new report on embedded finance estimates that revenue from the sector will double over the next few years yet many financial institutions are unsure of how to get into the market. read more
Call for macroprudential policy to assist first home buyers 22 July 2022 4:42AM Latest news John Kavanagh Macroprudential policy has played an important role in supporting home ownership in Australia in the past and remains a useful tool in housing policy, a report argues. read more
AD: New report: Increasing Humanity with Chatbots 21 May 2019 3:28PM Promotions Banking Day staff It's often said that chatbots are most useful for handling rote, repetitive tasks like account inquiries and billing status updates. However, as technology grows increasingly sophisticated, there's an.. read more
Open banking tops innovation rankings 09 November 2018 5:27PM IT systems Bernard Kellerman Global research has found most banks believe mobile and online will be their primary distribution channels in four years' time, with open banking APIs viewed as the top technology behind the next phas.. read more
Banks warned to go digital or fail 31 October 2018 5:48PM Research & features Bernard Kellerman Established financial services providers will need to move fast and build digital platforms or find niche products and services to sell on others' platforms - or face a growing risk of failure, warns.. read more
Australian banks lack vision and strategy: analysis 19 October 2018 6:16PM Major Banks Bernard Kellerman If Australia's major banks have retained any vestiges of complacency, that will be rubbed out by the comments from the Lafferty Banking 500, which rated 500 banks from 73 countries for their overall q.. read more
Inequality excites and divides 02 October 2018 3:36PM Other topics Ian Rogers Personal net wealth in Australia has increased in real terms, per capita, by 30.5 per cent over the ten years to 2017, the debut edition of the Roy Morgan Wealth Report has found. read more
PC reforms a death knell for banks in retail super 30 May 2018 4:49PM Insurance, funds and super George Lekakis If the Productivity Commission's draft recommendations for overhauling the retirement savings system are implemented, the business case for bank-owned superannuation offerings could wither rather quic.. read more
Fintechs fail to fire 06 December 2017 6:00PM Major Banks Bernard Kellerman The fear that fintechs would be able to scoop up big banks' most valuable customers has faded as they have struggled to achieve scale in the face of high switching costs, says a World Economic Forum p.. read more
Bringing Basel IV into focus 23 November 2017 5:46PM Finance regulation Banking Day staff A new report from McKinsey warns that banks need to take "no-regret measures" now to mitigate €120 billion in capital requirements and avoid an ROE haircut once the Basel IV reforms take effect. read more
Privacy awareness still falls short 12 May 2017 4:44PM Other topics Bernard Kellerman Despite an uneven series of results in Deloitte's latest privacy index, the largest organisations in Australia's financial sector come out well ahead of their ASX 100 peers at appreciating the need to.. read more
Digital natives are getting restless, says Accenture 17 February 2017 5:02PM Major Banks Bernard Kellerman Consulting firm Accenture has released the findings from a new Australian consumer banking survey, which found that almost a third of banking customers are 'nomads' itching to move on. read more
Clarity of service commitment queried by banking reviewer 23 January 2017 5:16PM Customer satisfaction Banking Day staff Banks "need to reassess the clarity of their service commitment to customers", warned ABA governance expert Ian McPhee on Friday. read more
Stability meme sound in Australian banking 11 November 2016 4:58PM Major Banks Ian Rogers Banks in Australia "are safe and sound" according to 91 per cent of respondents to a recent Banking Day survey of readers. More than half (51 per cent) rated a property crash of any note as "unlikely... read more
Marketing managers fall short on metrics 09 November 2016 5:49PM Major Banks Bernard Kellerman Australia's financial services marketing teams are falling short on metrics for success, particularly when it comes to applying analytics to social media marketing campaigns. read more
Mortgage brokers have 'more satisfied' customers 04 November 2016 5:39PM Mortgages Bernard Kellerman Deloitte research on behalf of the MFAA shows home loan borrowers who use a mortgage broker are more satisfied than those who deal direct with their lender. read more
Investment banks pushed to collaborate with fintechs 27 September 2016 3:36PM Major Banks Bernard Kellerman A new report suggests "innovation through collaboration" with the fintech sector will reverse the declining return on equity among investment banks. read more
Banks need to be smaller to prosper 23 September 2016 3:44PM Authorised deposit-taking institutions John Kavanagh A PwC report, "Escaping the Commodity Trap", argues banks need to become smaller, simpler and more deeply connected with customers than in the past. read more