The Oracle platform being used by National Australia Bank to run its alternative UBank brand in Australia shares reliability weaknesses with the core systems running the remainder of the bank's operations,
CIO magazine reports.
There have been several issues with UBank - to the extent of having to reboot the platforms to keep them running - the magazine reports. The issues exist across NAB's mainframe and Oracle environments, as evidenced by the November 2010 payments processing failure.
CIO also reports that because of NAB's outsourcing and offshoring activities the problems may be to do with skills dilution rather than the technology itself.
The magazine says the issue "concerns offshoring to India and the recent IBM outsourcing deal, which has watered down in-house skills at the bank."