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A survey of more than 1000 consumers worldwide found that willingness to bank with digital-only banks dropped to 63 per cent in the second half of last year, down from 74 per cent in the first half ye.. read more

The Royal Commission into banking misconduct will tolerate no censorship by Commonwealth Bank of documents relating to its CreditCard Plus insurance product, the commission ruled on Friday. It means d.. read more

Disputes over financial products handled by the Financial Ombudsman Service trebled over the ten years to 2016/17, with a near 20 per cent rise in the number of disputes, the FOS has outlined its subm.. read more

There's a new era in Shared Services & with significant impacts on financial services. The 21st Annual Shared Services and Outsourcing Week 2018 - the leading SSO event in A/NZ - will provide insi.. read more

Open Banking is poised to affect Australia over the next year, aimed to drive competition, customer centricity and innovation within financial services. With the impending Open Banking Regime, comes.. read more

A report by S&P Global Ratings has re-iterated that the Financial Stability Board's crisis management and resolution reforms for banks that emphasise bail-in and not bailout are currently under co.. read more

Mortgage arrears underlying Australian residential mortgage-backed securities appear to be heading lower nationwide, though performance has diverged between regional areas and capital cities as well a.. read more

International money transfer service WorldRemit has launched in New York, targeting the state's 4.5 million immigrants with its low cost service. read more

Bank customers using an app on a mobile phone or tablet to deal with their bank are more likely (68.7 per cent) to recommend the bank to a friend or colleague compared to those accessing their bank in.. read more

The Scottish government has announced plans for a £2 billion national investment bank to support SMEs and "strategic projects" with "patient" long-term loans read more