MyState Bank launches PFM 05 August 2020 6:23AM MyState Bank is the latest bank to offer its customers a set of personal financial management tools, launching what it claims is “cutting-edge artificial intelligence in everyday transaction and savin.. read more
Genworth’s bottom line hit by COVID write-downs 31 July 2020 6:31AM At Genworth, the loss ratio grew from 54.1 per cent in the June half last year to 67 per cent in the latest half, as the number of claims grew by 12.4 per cent. read more
CBA increases fee for no service refund 31 July 2020 6:29AM At an ever-bothered Commonwealth Bank $834 million in remediation provisions relating to customers of its aligned financial advice businesses represents $698 million of refunds and $138 million in pro.. read more
CBA concedes pay rise for contact centre ring-ins 31 July 2020 6:27AM Secondees from Commonwealth Bank branches to hard-pressed contact centres “won a $10,000 pay increase” the Finance Sector Union said yesterday. read more
Branch services under pressure 31 July 2020 6:25AM NAB branches are cutting their hours, with opening hours in 114 “smaller regional branches” to only be from 9.30am to 12.30pm. read more
IDR needs to improve, ASIC says 31 July 2020 6:23AM ASIC says financial services organisations need to do a better job with their internal dispute resolution, and has released new guidance on how to respond to complaints. read more
NAB will not deal with unlicensed credit repair companies 30 July 2020 6:27AM NAB will no longer deal with unlicensed fee-charging debt management companies as it gets tough with the “credit repair” sector. read more
Financials the biggest COVID capital issuers 27 July 2020 6:28AM Financial services companies accounted for 20 per cent of capital raised by ASX-listed companies as COVID-19 took hold of the local economy. read more
Variable mortgage rates breach 2 per cent 24 July 2020 6:28AM Firstmac’s online lending subsidiary loans.com.au has claimed bragging rights for taking variable mortgage rates below 2 per cent. read more
Call for a ‘debt hibernation instrument’ 22 July 2020 6:33AM The Australian Small Business and Family Enterprise Ombudsman has called for the creation of a “small business debt hibernation instrument” that would allow business owners to defer payments on loans,.. read more