MyState Bank launches PFM

MyState Bank is the latest bank to offer its customers a set of personal financial management tools, launching what it claims is “cutting-edge artificial intelligence in everyday transaction and savin.. read more

CBA increases fee for no service refund

At an ever-bothered Commonwealth Bank $834 million in remediation provisions relating to customers of its aligned financial advice businesses represents $698 million of refunds and $138 million in pro.. read more

IDR needs to improve, ASIC says

ASIC says financial services organisations need to do a better job with their internal dispute resolution, and has released new guidance on how to respond to complaints. read more

Call for a ‘debt hibernation instrument’

The Australian Small Business and Family Enterprise Ombudsman has called for the creation of a “small business debt hibernation instrument” that would allow business owners to defer payments on loans,.. read more