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The royal commission's impatience with NAB is palpable, suggesting it may not just be Andrew Hagger - named and shamed on Friday - but his CEO, Andrew Thorburn and the chair of the board, Ken Henry, w.. read more

APRA may be an unworthy agent of consumer interests, at least when it comes to MySuper products, counsel assisting have explained to Kenneth Hayne's royal commission into misconduct in financial servi.. read more

A truckload of policy changes were aired by counsel assisting the royal commission in final submissions on the superannuation round, many of them adverse for banks and the viability of their retail su.. read more

A mandatory code of conduct for financial services comparator websites may be on the horizon,  "to ensure they focus on benefits to consumers, not the commissions they receive." read more

Westpac and ANZ are beginning to widen access to the New Payments Platform, though their readiness has fallen short of suggestions the NPP would be accessible to customers of these two banks by Friday.. read more

National Australia Bank has not done what it said it would do, such as putting customers right when the bank has done the wrong thing, its managing director Andrew Thorburn conceded yesterday. read more

Bank-owned superannuation funds forked out $124 million in refunds and compensation between 2003 and 2017, the banking royal commission heard yesterday. read more

The funding cost advantage of the major banks may have reduced, but banks "should pay for any support they receive from taxpayers via the government .. as this simply reflects commercial reality" a la.. read more

There's little wanderlust around fintechs and much cynicism about the state of play in this much hyped industry sector, this week's assessment of competition in finance from the Productivity Commissio.. read more

The conflicted business models of a catalogue of comparison websites drew fire last week from the Productivity Commission in its report on Competition in the Australian Financial System. read more